The pros, the cons, and everything between

Great atmosphere with friendly staff! Breakfast offered a fantastic variety and was truly delightful, setting a positive tone for the day!

Some nights, loud noise affected sleep quality! Additionally, weak Wi-Fi kept logging out, causing frustrations.

I spent 2 nights here and absolutely loved the cozy fireplace and the delicious trout with risotto. The room was spacious and had great wood paneling. Would definitely return!

Great staff and large, clean rooms. Wi-Fi was spotty, though.

Really enjoyed the giant, comfortable bed and the well-equipped game room. The spa's jacuzzi was a perfect way to unwind after a day of exploring.

Great spot with friendly staff. The room was spacious and very clean. Breakfast offered many options, including gluten-free. The packed lunch service was convenient for excursions. It's close to the main street for easy access.

Absolutely loved the staff's attention to detail! Juan went above and beyond to ensure my bike was safe and gave great food recommendations. The room was cozy but had a bathroom smell issue. Overall, a great stay! 😊

The room was spacious, but the wifi connection was spotty during our stay.

The hotel is well-located near shops and restaurants, offering a comfortable stay with a good breakfast. However, the WiFi disconnects frequently, and the room’s decor felt a bit outdated. The staff is friendly and attentive, which helped make up for some of the minor inconveniences.

would definitely go back

Lovely spot near the main street in El Calafate. Our standard double room was spacious, super clean, and had a comfy bed with a private bathroom. Breakfast had tons of options with freshly baked pastries. They offered packed lunches for day trips, which were great value. The staff was warm and helpful. There’s a solid massage service available.

great atmosphere but average amenities

The staff greeted us with genuine warmth and were always available to assist. The breakfast spread was impressive, with many choices to fuel our day. The packed lunch service for excursions was well-organized and convenient. Overall, we enjoyed a cozy environment reminiscent of a classic mountain lodge.

Some amenities felt a bit dated, like the fitness equipment, which could use an upgrade.

We had a lovely stay at this charming hotel! The staff was incredibly warm and made breakfast early for our tours, which was super convenient. The clean rooms felt like home, and we enjoyed a beautiful view of the mountains from our window.

My kids wished there were more kids' activities available to keep them entertained during our downtime.

Had an amazing time with my friends! We explored stunning glaciers and took a boat tour. The hotel was in a great location, just a short walk from the main street. The breakfast had tons of options, and we loved the packed lunch service for our day trips. The staff was super friendly and helpful, making our stay even better!

One downside was the early checkout at 10 am. it felt rushed before our flight. It would be nice if they extended that, especially for travelers heading to Buenos Aires.